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    <title>https://careers4a.com:  Jobs in Finance</title>
    <description>Jobs from careers4a.com :  in Finance</description>
    <link>https://careers4a.com</link>
    <pubDate>Tue, 09 Jun 2026 11:22:21 GMT</pubDate>
    <lastBuildDate>Tue, 09 Jun 2026 11:22:21 GMT</lastBuildDate>
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	 <id>5512529</id>
      <title><![CDATA[Operations Manager ]]></title>
      <description><![CDATA[If you re a driven people leader with a strong pension or financial services operations background and a passion for delivering exceptional customer outcomes within a regulated environment  this could be the perfect next step in your career   Reporting to the Head of Pensions  you will take full ownership of the performance and day-to-day management of dedicated teams  You will be instrumental in driving a high-performance culture  ensuring all activity is delivered within FCA regulatory expectations &amp; x2014  including Consumer Duty &amp; x2014  while continuously improving service quality  team capability  and operational efficiency   Essential Skills Experience     Proven experience managing operations or servicing teams in a regulated financial services environment  Strong understanding of the FCA regulatory framework  including Consumer Duty obligations and good customer outcome principles  Demonstrated ability to manage and develop teams  including conducting performance reviews  setting objectives  and delivering individual development plans  Experience monitoring and managing KPIs and SLAs  with the ability to identify trends and take corrective action  Solid background in quality management  control testing  and complaint handling &amp; x2014  including root cause analysis and remediation  Experience managing incidents  including escalation  closure  and embedding lessons learned across teams  Ability to produce and analyse management information to drive informed operational]]></description>
      <link>https://careers4a.com/search/jobs/5512529</link>
      <author>Core-Asset Consulting Ltd</author>
      <industry>Finance</industry>
      <location>Newcastle upon Tyne, England</location>
      <type>Permanent</type>
      <pubDate>Tue, 09 Jun 2026 11:10 GMT</pubDate>
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