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Italian Speaking Customer Service

Italian Speaking Customer Service Advisors

Our Client

A leading multi national outsourcing organization, a service provider of many Fortune 500 companies, is now recruiting Italian Speaking Customer Service Advisors.

If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in Italian as well as English APPLY NOW!!

Italian Speaking Customer Service Advisors



Our Client



A leading multi national outsourcing organization, a service provider of many Fortune 500 companies, is now recruiting Italian Speaking Customer Service Advisors.

If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in Italian as well as English APPLY NOW!!



Location



Located West of the city centre and accessable via excellent bus and rail links from all surrounding areas.



Job Role



Working as part of a team to provide a professional and efficient customer service function for client projects.

Responding to customer enquiries and providing them with appropriate options or solutions.

Dealing with many international companies from different industry sectors which include, Financial, Transportation, Health care, Leisure and Technology.



You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.



Skills required




  • Fluent in English (Spoken & written) and Italian

  • Experience of delivering exceptional customer service

  • Working knowledge of MS Word and Excel

  • Strong communication skills both written and verbal.

  • Ability to work on own initiative as well as part of a team

  • Working towards targets and deadlines

  • Remaining calm under pressure in all situations.

  • Start: ASAP
  • Rate: £14000 per annum + other benefits
  • Location: Edinburgh, Scotland
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: FPSG Connect
  • http://www.firstpeoplesolutions.co.uk/
  • Posted: 2012-02-08 17:03:37 -

 

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