English (Multilingual) Advisor Travel & Turism Industry - Porto (M/F)

About us


SITEL is a Multinational Contact Centre Outsourcing Provider Company, in Portugal for 20 years and now with a team of 1200 associates.

We believe Portugal is one of the best places to live and work, its contact center industry is one of the fastest growing and better equipped in the world, with quality results that match the most demanding standards.

Developing Contact Centre projects in all EMEA region (Europe, Middle East and Africa) and Brazil, we are growing in a sustained and strategic way.


SITEL Portugal is one of the top performers in Contact Center Industry.

Our proven multilingual capacities and relocation expertise are a key factor in SITEL sustained growth.


Top 5 Reasons to Join Us:



Start an international career;


Being involved in projects for worldwide brands;


Be part of a successful and growing company;


Meet people from all over the world;


Develop your language skills in an international environment.


Summary of Primary Job Responsibilities


We are currently recruiting English/Portuguese speakers to perform the role of Customer Service Advisor to one of the best social networking service, that connects people to unique tourism experiences.

We are seeking people with the passion for tourism willing to help every customer to feel at home away from home.

Based in our office in Portoyou will be integrated in a team that provide support to their community with an easy, informative, safe, and fun experience.

We are looking for new talent with commitment to build with SITEL Portugal a successful career.




•High School diploma OR directly related work experience

Experience Target

•Call Center experience;

•Excellent Communication skills and Client oriented.


•Strong English knowledge both spoken and written (eliminatory);

•Excellent listening and written/oral communication skills in other language (Portuguese or other language)

•Patience, empathy, and ability to manage stress;

•A motivated and enthusiastic personality

•Self-organized, planning and prioritization skills


Pay Rate


Full-time (7:00h-23:00h) 8h/day between Monday to Sunday

Rotative shifts

Career opportunities and good work environment

Workplace: Porto, Portugal

Base salary (x14 months) + Meal Allowance + Monthly Performance

Training fully paid by SITEL and included in the work contract

Career opportunities and good work environment

Private health insurance to all employees, after 6 months of work



Start date: 9th May 2016


To apply, please send your CV to careers.portugal@sitel.com, with the ref: PT00955/PO/C4A




  • Start: ASAP
  • Duration: Permanent
  • Location: Porto, Portugal
  • Type: Contract
  • Industry: Human_Resources
  • Recruiter: Sitel
  • Contact: Susana Gonçalves
  • Tel: 213585600
  • Fax: 213585600
  • Email: to view click here
  • Reference: PT00955/PO/C4A
  • Posted: 2017-01-11 23:35:03 -

  • View all Jobs from Sitel

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