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Technical Implementation Manager

We have an exciting opportunity to join an International Provider of Business Process Outsourcing (BPO) Services.

Our customer supports associates across multiple locations throughout the world to optimise business process's for their customers.

We are looking on their behalf to recruit a highly motivated IT Service Manager to report to the Operations Manager.

As part of your responsibilities you will take ownership of:

Application management for Unified Communications including Social Media, Email Management as well as the company's knowledge base for a global contact centre project
You will also be involved in an international roll out.
You will be involved in implementation and customisation of various applications.
Part of your responsibilities will be to identify appropriate solutions to enable further development of the applications on the customers behalf.
You will act as a consultant for the international IT Operations team for the companies Global projects
Whilst collaborating in an international team, you will also be responsible for the compilation of systems and operations manuals.
You will be an accomplished professional with experience of rolling out applications and have experience of unified communications and social media.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.

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