Aspire Cambridge Ltd
This job has been posted for more than 30 working days and has expired.

Customer Relations and Quality Manager

Join us as a Customer Relations & Quality Manager and you will be responsible for supporting the management team in maintaining our quality standards.

This will include:

- assisting Line Managers with the analysis of key performance indicators;
- identifying trend formation and recommending measures for business improvement;
- facilitating quality-related management meetings;
- co-ordinating the results of audit-related activities;
- helping to promote, maintain and coach in the understanding of quality systems and processes
- You will monitor Customer satisfaction results and identify trends and root causes to action in conjunction with Line Managers.

- You will also be responsible for facilitating customer feedback.


- Passion for maintaining high standards is.

- ability to communicate effectively with colleagues at all levels within the business
- have excellent attention to detail
- be competent in the use of Microsoft Office
- work on your own initiative
- Able to meet deadlines.

Start: ASAP
Location: Cambridge, Cambridgeshire
Hours: Monday-Friday 8.30-5
Salary: £24,000

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful.

Aspire Cambridge Ltd is acting as an Employment Agency for this Permanent vacancy.