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French Speaking Senior Customer Service Specialist

Parlez-vous français couramment au même niveau de votre langue maternelle? Avez-vous de l'expérience comme gestionnaire de compte ou en service clientèle? Aimez-vous travailler dans une équipe internationale avec des collègues de partout en Europe? Si la réponse est “oui”, contactez-nous directement pour en savoir plus sur nos postes vacants.

We are looking for French speaking senior customer service specialists to join a growing international customer care team based in the centre of Edinburgh.

For this role, you must have customer service experience, be flexible, adaptable and willing to learn.

The role:
, Manage a portfolio of strategic/high spending clients across French speaking markets
, Work on complex accounts to ensure a consistent high level of service
, Train clients to use products to ensure their maximum return on investment
, Work together with clients to solve any problems
, Troubleshoot any technical issues your clients need assistance with
, Build and maintain strong customer relations

, Your profile:
, Fluent in French to a very high level, both spoken and written
, At least 2 years experience in a customer service/account management role
, Able to work independently within a team
, Passionate, driven and disciplined
, Flexible and adaptable

If this sounds like the next job for you, then apply today!
Contact Andrew Durie at Search for more details - or 0131 718 8079