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IT Business Analyst/Programme Manager - North West

My client is currently seeking two Business Analysts/Project Managers in the North West.

My client is launching a programme to improve their digital offer to its residents, two candidates are required to support the initial stages of this programme and to work within service areas to capture the current customer journey and baseline information to inform a business case for digital improvements later this year.

The ideal candidate will have experience of BPR (Business process re engineering) within a digital programme and will be responsible for documenting processes across many of my clients services.

These include

* Capturing baseline information

* Volumes of contact

* ICT systems used

If you are interested in this role please contact Andy at Service Care IT, 01772 208958 or email

Alternatively if this role isn't for you, we do offer a referral bonus of £250 for every new candidate you refer to us that we place in a position for more than 13 weeks.

That's £250 just for forwarding a job advert to a friend!