This job has been posted for more than 30 working days and has expired.

Voucher Administrator

Our popular client based at Exeter Airport require a Voucher Administrator to join their friendly team from 22nd August 2016.

This is a minimum 7 month term, full time 40 hours per week Monday to Friday 08:30 - 17:00.

This is paid weekly each Friday, @ £10ph.

The purpose of this role is to administrate the Spend & Fly credit card loyalty scheme and voucher scheme, ensuring the customer receives a first class customer experience.

Day to day tasks include:
Investigate customer queries, using a number of different data sources, including Excel files and the clients specific software.
Verify web form voucher requests, using the same data sources
Generate and email out voucher codes
Emails can originate from: customers directly, the Customer Services team and the Credit Card provider

The successful candidate needs to:
Be able to prioritize their workload - there will be peaks and troughs of requests,etc.
Use their initiatives to resolve customer questions
Be polite in their communication
Be thorough and detailed
Keep good records of actions and decisions made
Ensure data entry is accurate
If you are available to start from 22.08.2016 and meet the above criteria please apply today.