This job has been posted for more than 30 working days and has expired.

Customer Service Executive

Customer Service Executive
Edinburgh - Gyle
£18,000 - £22,000

Do you want to work for an industry leading financial services company? Are you an experienced customer service advisor looking to challenge yourself further?

If so I want to hear from you!

This is a fantastic opportunity to join a leading financial group, who offers great benefits such as free onsite parking, a fully equipped onsite gym and a subsidised restaurant.

The Role:

You will be the first point of contact for customers and financial advisors via email, telephone and WebChat, requiring you to have knowledge or the willingness to learn about platform investments including Pensions and ISA.


, inbound or outbound telephony experience - gained within financial services
, strong level of numeracy, accuracy and attention to detail
, self motivation and ability to own workload to meet deadlines
, eagerness to learn and adaptability to changing business needs
, general knowledge of legislative, regulatory and compliance issues
, experience of dealing with complex customer enquiries
, excellent verbal and written communication skills
, ability to foster relationships with team and department members
, must be able to pass a Disclosure and Credit Check

Desirable but not essential:
, telephony experience gained in platform , workplace pensions, mutual funds or ISAs

This is a great opportunity to progress your career within customer services - interested? Apply online today!


*You must be able to pass a Disclosure & Credit Check