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IT Helpdesk Manager (Urgent)

Our client is a well-established and growing organisation.

Based in North London, they are now looking for a passionate IT professional to lead or manage their growing IT Helpdesk Team Leader/ Manager.

Working with a variety of technologies, the client is looking for the successful candidate to work closely with the business stakeholders and eventually take ownership on service/Helpdesk.

You will be managing the day to day operations of our IT Helpdesk Support team who provide 1st/2nd/3rd line technical support users across their rapidly expanding portfolio of companies.

Responsibilities include running network diagnostic tools, comparative analysis, and customer communication, compiling information, repairing hardware and software, and deploying new systems.

A fast growing, highly successful artisan food/retail group is looking to hire an enthusiastic Helpdesk Team Leader/ Manager who is capable of delivering a best in class IT support experience to all of our staff across the Group.

You will be specifically focusing on internal customer relations, scheduling and team efficiency.

This is a fantastic role where you will need to have a high degree of energy, enthusiasm and commitment to succeed.

The role is a brand new role and will require flexibility and creative thinking skills to relentlessly contribute towards making a truly great service.

Candidates must be able to build and maintain good relationships with those around them - at all levels of the business.

The client is offering a fantastic opportunity for career progression.

Benefits also include a large training budget and the opportunity to grow a service desk.

This will be a very varied role that will appeal to somebody who enjoys juggling a number of different projects and who doesn't mind being interrupted to resolve an IT crisis.

You need to enjoy being part of the team and a problem solver to get the most out of this role.

Our client is offering a fantastic benefits package.

Send your CV immediately for an instance response!

IQ Tech are a specialist recruitment firm with a straight-talking approach and an impressive contacts book.

We are acting as an Employment Business in relation to this vacancy and are an Equal Opportunities employer who welcomes applicants from all backgrounds.