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Sales Administrator

Sales Administrator
Circa £20,000 dependent on experience
Monday to Friday 8.30am to 5pm

The Candidate

Your skills, experience and attributes will include…

  • Previous experience providing quotations and processing orders.
  • Experience working in a technical / engineering environment.
  • Proven success and experience of selling. 
  • Proven ability to build, develop and maintain relationships with key customers.
  • Experience of answering queries via phone and email relating to goods and services.
  • A “can-do” attitude to ensure delivery of the highest service to all customers.
  • A team player with the ability to actively participate within the team and lead by example, acting in a professional manner at all times to encourage respect from colleagues
  • Proven ability to perform under pressure.
  • Self-motivated and energised.
  • Proficient in Microsoft Office products.

The Role

Your main duties will include…

  • Ensure customer enquiries, received by phone, email and fax, are handled quickly and efficiently using the bespoke computer system.
  • Providing quotations based on customer needs, negotiating on price when necessary to obtain an order and secure future business.
  • To increase sales and profits by developing relationships with established accounts and ensuring all key accounts are properly managed.
  • Maintain customer records, including a proactive approach to reviewing dormant accounts in an effort to re-engage with the customer.
  • To ensure a professional, friendly and consistent service is provided for the customer.
  • Achieve and maintain a strong understanding of the products and services that the company offers.
  • Maintain customer records, including the follow-up of accounts which have a ‘dormant’ status in an effort to re-engage with the customer.
  • Have market awareness, including the pricing provided to customers by competitors, providing the Branch Manager with relevant information which may warrant further discussion.
  • To meet prescribed KPIs and objectives.
  • Ensuring the customer is completely satisfied with the service, including the materials / goods are supplied correctly and to specification

The Company

Our client, based in Bolton, is a global manufacturing company with a strong reputation for producing quality products.

They are currently looking for a Sales Administrator to join the team.

HEADS Recruitment Ltd acts as an employment agency for permanent staff and an employment business for temporary workers.

We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.

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