This job has been posted for more than 30 working days and has expired.

E- Commerce Administrator

Our client based in Exeter, is looking for a full time permanent E-Commerce Administrator.

,Understanding of the disciplines required to drive traffic to retail websites (ppc, email marketing, link generation, online pr, SEO, offline marketing and pr, affiliate programmes, etc)
,Understanding of order management/customer fulfilment in an e-commerce context
,Customer service, ideally in an e-commerce context
,Experience using packages like Excel and Photoshop
,Computer literate and understanding of basic web technologies (FTP, browsers, basic HTML, data files)
,Familiar with data management
,Previous experience of website or e-commerce CMS
,Basic understanding of Google products such as Webmaster Tools & Analytics would be desirable
Experience of Magento would be a plus
,Update product information and content on the website
,Create banners, images, promotions etc for display on the website (using products like Photoshop)
,Update content managed areas (copy & artwork)
,Manage website configuration & parameters (eg payment options, stock management)
,Investigate and report any operational/technical issues arising
,Scope and document ongoing website functional projects /improvements
,Test and deploy functional projects /improvements
,Liaise with e-commerce agency regarding the day to day management of the website
,Liaise with internal resources regarding the day to day management of the website
,Evaluate approaches & strategies to improve website sales conversions & customer engagement
,Understand and develop sources of traffic (& the factors that influence it): email, SEO, PPC, affiliates, social media, catalogues etc
,Liaise with agencies or in-house teams to implement and support campaigns
,Investigate, evaluate and assess new ways of generating additional traffic/orders
,Produce reports to analyse the performance of all online marketing campaigns and promotions (via reports, analytics, surveys etc)