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IT Support Analyst

IT Support Analyst

An international Oil & Gas services company currently have a requirement for a Support Analyst to work with them on a 6 month contract based out of their Cambridge office.

They are offering an hourly rate of £14 - 16.50, this will of course depend on your skills and experience.

There is potential for a contract extension but initially only 6 months is on offer.

The primary function of the role is to deliver desktop support in an Enterprise-research environment.

You will be providing second line investigation and diagnosis and resolving any incidents or service requests.

Other responsibilities will include:

• Logging any incidents or service requests
• Carrying out customer satisfaction surveys
• Database maintenance
• Performing IMAC (Install, move, add and change)
• Carrying out hardware and software maintenance

The ideal candidate for the role will have the following profile:

• Bachelors Degree, ideally in IT or Engineering disciplines
• Experience providing 2nd line support
• Knowledge of ITIL based IT Service models
• Able to write technical support documentation

If you are interested in the opportunity please send your CV to Rob at Leap29

  • Start: 18/08/2016
  • Rate: £14 to £16.5 Per: hour
  • Location: Cambridge,England
  • Type: Contract
  • Industry: IT
  • Recruiter: Leap29
  • Contact: Rob Day
  • Tel: 01625537555
  • Email: to view click here
  • Reference: J50990
  • Posted: 2016-08-18 11:18:10 -

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