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Head of Operations

Head of Operations : London - 35k-45k plus benefits

Our client is a fast growing tech startup that is transforming the way people book custom tours.

They are currently looking for a talented COO/Head of Operations to take them to the next level where you will work closely with the CEO to constantly improve their processes and help to expand their guide supply base and product range.

You will need to be highly organised and metric driven with an ability to manage and motivate people across various teams.

Role and responsibilities include
Managing the inventory, post-booking and payments teams
Forging strong relationships with suppliers
Working out how to improve day-to-day processes in the company and making appropriate recommendations
Deciding the strategic direction of the company at the highest level
Becoming a role-model for junior members of the team and fostering a fun company culture

The ideal candidate will have
2+ years consulting, management, operations or startup experience
KPI-driven with the ability to apply and record KPI performance
Ability to manage multiple teams
Excellent analytical and problem-solving skills
Demonstrated ability to work in a fast-paced environment
Experience in improving operational processes to increase efficiency