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Key Account Manager

Key Account Manager
Location: Hooton
Basic salary up to £29,000 depending on experience (OTE up to £40000)

As a result of rapid growth and the successes we have achieved within our market sector, we are recruiting for a driven Key Account Manager to join our busy team based in Hooton, Cheshire.

You will be responsible for a portfolio of approximately 15 - 20 existing customers' accounts based across the UK, with the occasional client abroad.

As one of our Key Account Managers you will work with new and existing client accounts to ensure that we deliver the highest level of service and maximise all potential business whilst maintaining regular contact with clients and reviewing their account performance monthly to ensure that it meets client objectives.

You will renegotiate and renew contracts on an ongoing basis and remain in constant contact sending, discussing and analysing monthly reports with clients.

You will need to understand and interpret client data in a clear and commercial manner whilst ensuring that account work is carried out in all services that the client is contracted for.

You will create contracts, proposals and marketing literature, renewing contracts, cross selling new products and services, up-selling and retaining clients where applicable and check all client workflow in pivotal ensuring delivery and placement of workflow in line with agreed quarterly client strategy.

You will work closely with internal departments to oversee delivery of service to enable you to manage the client's portfolio.

You will attend both internal and external client meetings and Pro-actively anticipate client's expectations regarding account performance before attending the meeting.

Your main goal is to retain clients by fulfilling all aspects of the role and be pro-active and identify and resolve any client issues in an effective manner.

As you progress within the role there will be a requirement to train and mentor colleagues, ensuring they are working to the same high standards as the Key Account Manager.

If you're driven by building client relationships, delivering outstanding customer service and motivated by commission generated on renewals and cross selling of additional services, we want to hear from you.

Please click 'Apply' to forward your CV.