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Customer Service Co-ordinator

Customer Co-ordinator required to ensure the customer service aspects of the SLA are met through developing and implementing a service excellence ethos, by being available and responsive to customer needs.

Proactively controlling and influencing the service relationship with customers based on a full understanding of their needs and requirements.

Must be able to accurately take orders and monitor progress of orders ensuring the customers are kept informed.

Forecast Accuracy, Generating Sales Opportunities / Leads, Performance Vs Distribution KPI.

The Customer Service Coordinator is responsible for the accurate input of customer orders onto the system.

They will have a proficient use of the phone system and be able to deliver an extremely high level of customer service in line with the SLA management system.

  • Start: ASAP
  • Rate: £8.03 - 8.03 per hour
  • Location: Pontyclun, Rhondda Cynon Taff, Wales
  • Type: Contract
  • Industry: Customer_services
  • Recruiter: Tudor Employmet
  • Contact: Emma Jones
  • Tel: 01543 500 177
  • Email: to view click here
  • Reference: 164432
  • Posted: 2016-09-02 12:41:50 -

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