NonStop Recruitment
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Medical Devices Complaints Specialist - German Switzerland

Medical Devices Complaints Specialist - German Switzerland - market leader - English and German

Our client is a large and well respected developer and manufacturer of Medical Device products for the treatment of gait and other orthopaedic conditions, globally.

As part of their expansion plans, they are seeking a Complaints handling specialist responsible for the complaints handling process end to end, and the timely processing and reporting of product claims and complaints.

Typically, such a position would be a cross functional role, requiring strong personal drive to pursue complaints from report through investigation and resolution, with final reporting to Regulatory agencies and the end Customer.

This particular role is for someone with some knowledge of the (regulated) Medical devices industry and including quality assurance work of around 2-3 years, ideally with complaints handling experience.

Additionally: good organisational skills, attention to detail, and a natural desire to improve processes.

English and german are both essential for this role.

For more information on this vacancy, and other Quality roles in the Swiss medical devices sector, please contact the Senior Consultant Andrew Boroky on 0041 43 50 80 816, and email him your resume in WORD format to including Zeugnisse / Employment records and scanned copies of training certifications.

KEY WORDS: Complaints, Vigilance, post market surveillance, trending, Customer Care, Customer service, Quality Assurance, QA, Compliance, Medical Devices, Switzerland, ISO 13485, ISO 9001, ISO 14971, CAPA, Medical Device jobs, nonstop recruitment.

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NonStop is one of the largest and fastest growing specialised life sciences recruitment companies in Europe.

We are proud members of the APSCo life sciences group who ensure we meet the highest quality standards within the recruitment industry.

Our offices are located in the UK, Switzerland and the Czech Republic and we hold labour leasing licences across Europe.

Please visit our website for a full list of the niche markets we cover.