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3rd Line Server / Infrastructure Engineer

Our client, Capital Network Solutions, are recruiting a 3rd line Server / Infrastructure Engineer, based at their modern offices in Barry, Vale Of Glamorgan.

There is even a gym.

Established over 20 years ago, they are a strong and successful business offering innovative, customer led business enabling security and technology solutions.

Their strength lies in their ability to nurture their technically gifted, values driven team to deliver to their customers solutions that exceed their expectations.

You will:

* To support responding to incidents and requests that have been logged or escalated through the Service Desk.

* Occasional 1st/2nd line support.

* Carry out customer visits to resolve both hardware and software issues.

* Assist in delivering server based project work when required.

* Maintain operational diagrams and documentation for all customers

* Complete new customer audits and make recommendations for improvement.

Required skills:

Experience in working in an ITIL environment.

Experience in the installation, support and migration of the following technologies is essential:

Server 2008, 2008 R2, 2012, 2012 R2, as well as SBS and Essentials

Windows 7 and 10 Professional

Office 365

Microsoft Office

Active Directory, Group Policies, DNS and DHCP

Remote Desktop Services

Microsoft SQL Server

Backup Technologies including Backup Exec


Managing and maintaining SPAM filtering technologies:

- Virtualisation (VMware and Hyper-V)

- Microsoft Exchange 2010 and 2013

Desired skills (non-essential):

MCSE/MCITP certified

ITIL Certified


Remote Desktop load balancing and gateway services

Lync / Skype for Business Server

Dell EqualLogic / PowerVault SAN technologies

Sharepoint services

CITRIX XenApp and NetScaler

Windows Deployment Services

Cisco switches, routers, wireless and firewalls

Salary is Neg depending on experience

If this sounds like you and you would be interested in being considered for the role, please submit your CV to