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IT Support Engineer / 1st / 2nd Line - £21K - Wilmslow

IT Support Engineer - £21K - Wilmslow, Cheshire.

Our client based in Wilmslow is currently looking for an IT Support Engineer.

Salary, after 3 Months: BUPA Healthcare, Birthdays Off

Our client is now seeking an IT Support Engineer to join their team in Wilmslow town centre.

This is the ideal role for a customer focused 2nd line support professional looking to join a dynamic company.

Offering a fantastic working environment, complete with a breakout area containing Xboxes, PS4s, 52" televisions, and a pool table.

Our client promotes a fun and vibrant working culture.

As a 2nd Line Support Engineer, you will be responsible for providing remote server support for customers across the UK.

Liaising with customers via the telephone, you will troubleshoot any hardware issues and provide crucial support for Windows and Apple based platforms.

You will resolve technical issues in a timely and effective manner and provide a first class level of service at all times.

To be considered for this role, you must have experience gained within a 2nd line remote support role.

You must also have experience of:

- Windows operating systems, including XP, Windows 7, 8, and 10
- Apple Max OS X
- Office 365
- Windows Server 2008, 2012
- SBS Server 2008, 2011
- Microsoft Exchange 2010, 2013

An MCP, MCSA, MCITP or MCSE qualification would be beneficial to your application.

Knowledge of routers, firewalls, switches, DNS, DHCP, backup software, antivirus software would also be advantageous.

IT Support Engineer - £21K - Wilmslow, Cheshire

If you are interested in this position, please send your CV to or call 01625 874399 for more information.

IT Support Engineer - £21K - Wilmslow, Cheshire