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Technician - Audio Visual

PSAV is a top international provider of professional event technology services, and stands on a 75-year record of success and growth.

We strive to deliver flawless execution with a hospitality approach, for all event technology services.

Our mission is to turn ordinary meetings into extraordinary events.



Technician Position Overview



Basic set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.




Key Job Responsibilities


Equipment Operation


Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.


Customer Service



Strives to exceed the expectations and needs of internal and external customers.

Maintains a positive relationship with all clients through effective communication.

Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.

Monitors events and checks in on customers throughout the events' duration.

Understands and fosters the hotel/client relationship.



Technical Ability


Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.

Handles equipment challenges and changes in a timely and professional manner.


Systems Knowledge


Understands company processes, follows procedures and completes systems entry and paperwork accurately.

Uses the equipment sheets to determine the equipment scheduled for set up and for strike.

Interacts with other staff and outside vendors for equipment.

Increases revenue by utilizing floor up-selling techniques.

Works with clients to finalize invoices.

Completes order entries in Navigator, as needed.





Required Skills:Technical Qualifications

Familiarity with the following equipment is preferred:







Audio




Video




Lighting







Computers




Rigging






House Sound


Wireless


Microphones Power Speakers Audio Recording Press Box


4-12 channel Mixers Push to Talk Systems Signal Flow




Value Lines & Meeting Room LCD


Digital video playback/record systems


Small Switching


Systems


Signal Flow




Up lighting GELS/GOBOS Podium Lighting Kits Basic Focus


Basic Dimming and control


Basic Electrical


Signal Flow




Display Interface USB Switching Loading Apps/Drives Basic MS Office


(Excel/Word/PP)


IP Addressing knowledge


IP Address Set Up in Windows OS/Network Printers


Knowledge of DHCP / Static Addressing


Switches/Hubs/WAPS




Ultimate Stands


Ground Supported Equipment (Standing Truss Sections)


Banners and Signs









Required Experience:

  • High School Diploma is required.

    Bachelor's degree is preferred.

  • 1 year of customer service or hospitality experience is preferred.

  • 1 year of audio visual experience or equivalent in educational environment is preferred.

  • A valid driver's license and clean driving record is required for team members that may operate Company vehicles.



Additional Information



Team members will be in contact with high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders.

Team members may work in multiple hotel locations.

Working times include irregular hours and on-call status including days, evenings, weekends and holidays.

Team members must adhere to appearance guidelines (hair length, facial hair and attire) as defined by PSAV based on an individual hotel or a representation of hotels in that city or area.



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  • Start: ASAP
  • Rate: US$12 - US$13 per hour
  • Location: Asheville, North Carolina
  • Type: Permanent
  • Industry: Catering
  • Recruiter: PSAV
  • Fax: 877-928-8688
  • Email: to view click here
  • Posted: 2016-09-09 20:46:56 -

  • View all Jobs from PSAV