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General Manager - Family-run Gastro Pub

General Manager - Hesketh Tavern, Cheadle Hulme
Award Winning Family Company
Salary - OTE £33,000 (£25,000 + up to £8,000 bonus) plus tips

The award-winning family-run, Hesketh Tavern in Cheadle, Hulme is now recruiting for an experienced General Manager to join them and their talented team ready for the luxury refurbishment.

Why work for Our Family Pubs…?

, Unrivalled support from the directors and office support team with realistic expectations
, Competitive salary and rewards
, Expanding company with exceptional career progression opportunities
, Good work / life balance with a reasonable working week and realistic expectations

Offering well-kept ales, a superb wine selection and wholesome fresh food, Hesketh Tavern offers everything you would expect from a welcoming and warm tavern.

If you want to work for a company with true family values and if you are a people's person, the host with the most, passionate about service, outgoing and genuinely warm and friendly then please apply

The Role…

Hesketh Tavern is due to undergo a stylish refurbishment where luxurious plush furnishings will enhance the natural charm and traditional welcoming atmosphere of this busy tavern.

Recently the menu has been successfully extended and following the refurbishment there will be more mouth-watering freshly prepared dishes to compliment and accompany our already successful menu and premium Carvery.

The refurbishment will take place in the next few months and we are looking to recruit an experienced General Manager to join the existing management team to lead the brigade through the upcoming changes and successfully launch the extended menu within this already successful locals' pub.

We will expect you to:
, Deliver great customer service and mentor and coach team members to do the same.

Build rapport with customers and go the extra mile to ensure repeat custom.

All our guests should feel a warm welcome from all team members
, Display and train team to deliver professional bar tending and waiting on technique - opening and pouring wines, pouring drinks with ‘flair', using trays for drinks and glasses, carrying and clearing multiple plates confidently
, Lead, motivate, inspire and manage the team to increase sales, both on the bar and in the restaurant
, All areas of HR - recruitment, performance management, training & development and promotion of individuals.

Motivate, mentor and coach team members
, Keep the restaurant, cellar and bar in a clean and hygienic condition at all times
, Oversee the kitchen operation working with a team of chefs to keep food quality, presentation, standards, hygiene and due diligence at a high level
, Competently use the EPOS till system, back office stock system and Microsoft package to assist in the day to day running of the business
, Maintain the high wet and dry GP's keeping accurate records of waste and transfers
, Market the business internally and externally, keeping social media relevant and up to date

The Company…

We are passionate about developing people to deliver our standards to every guest.

We have five unique and successful pubs in the Stockport suburbs and are looking to acquire more in the future.

We have been nominated for many awards in recent years and, thanks to our teams and customers we've even won a few;
, ‘Mums in the know' - Best place to eat for families 2015 (Puss in Boots)
, ‘Manchester Evening News' - Family pub with the best outdoor play areas 2015 (Hesketh Tavern)
, Stockport's Favourite Pub 2014, Stockport Express (Three Bears)
, ‘Star's' Best food pub 2012 (Hesketh Tavern)
, Top 10% worldwide trip advisor restaurants
, Cellar awards including Cask Marque and ‘Gold' Robinson's brewery awards

The Vital Ingredients we're looking for …

The General Manager we're looking for is experienced in managing a busy gastro style pub with proven ability to lead the team from the front and deliver exceptional customer service.

Hesketh Tavern enjoys a superb mix of customers from regular diners to serious quiz goers and then leisurely weekend drinkers, we cater to and welcome all.

This is a true heart of the community locals pub with over 100 covers, serving 1400 meals a week it is an exciting time to join this busy pub.

About you:

, Local - within 30mins commute of the Hesketh Tavern (essential)
, General Manager experience in a busy Gastro Pub / Bistro style restaurant / bar or high quality Carvery
, The 3 P's - Personality, Passion, Professionalism
, A real customer-driven natural peoples' person
, A well-presented individual as your image reflects ours
, Excellent communication skills, communicating at all levels
, A proven business developer and sales grower
, A true leader and able to inspire the team

Some of the fantastic benefits of working with us;

, Extensive training programme; E-Learning, External courses, tailored workshops and apprenticeships
, Annual celebration and awards ceremony and regular Generous In-house incentive schemes including complimentary rewards and team-building social events
, Regular appraisals and feedback surveys completed
, Free meals and selected drinks on duty and 50% off food when off duty at all pubs for up to four people

If you would like to work for a company where the directors value your professional opinion then it is the company for you.

Click "Apply" now to forward your CV before the closing date!