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CRM Systems Support Analyst

CRM Systems Support Analyst- 6 month contract- Durham- £10.50per hour Ltd/Umbrella

Our client are a large public sector organisation currently looking for an experience IT support engineer to join them on a contract basis.

Main responsibilities will be;

Provide support to key staff in relation to the CRM system; ensuring system access; required changes are made in a timely fashion and issues are addressed.

Work with ICT to identify system errors and agree resolution

Ensure users are kept informed of changes and issues

To assist with service improvement activity and the development, maintenance and implementation of ICT solutions
Implementation and maintenance of effective mechanisms for collating and reporting management information
Support the development and delivery of training programmes.

The successful candidate will ideally have experience providing ICT support in a local government environment.

For further information and to apply please call Victoria at Excipion on 02392 33209 and send a copy of your up to date CV to vturner@excipion.com