Head Waiter/Head Waitress - 5* luxury hotel in Jersey 24,000+
HEAD WAITER/HEAD WAITRESS - 5
* LUXURY HOTEL IN JERSEY £24,000+
Juice Hospitality are actively recruiting for a Head Waiter/Head Waitress for a luxury 5
* hotel in Jersey.
The role is to ensure all guests receive quality service to the hotel's standards and to assist the Management team in ensuring the smooth running of the Restaurant in order to maximise guest satisfaction.
As Head Waiter/Head Waitress you will lead the waiting staff whilst on their shift, and monitor waiting duties through to completion, as well as handle work-related problems and resolve them in a positive and professional way.
* To help ensure a well turned out and disciplined staff
* To allocate workloads to staff and supervise their work
* To train and develop staff to an agreed standard and to promote a team spirit
* To ensure that customer complaints are dealt with correctly and communicated to the Manager
* To warmly and efficiently welcome customers and ensure their entire satisfaction
* Monitor all guest comments and communicate any feedback
* Supervise any shifts, service and ensure food is being served within an appropriate time
* Communicate with the Chef, to check availability and explanation of the all dishes for daily briefings
* Always check bills before presenting them to guests i.e.
spelling of names and all food & beverage items are correctly charged
* Attend all restaurant meetings
To apply for this exciting role in an exceptional hotel, please APPLY TODAY to Juice Hospitality with your current up to date CV and one of our Recruitment Managers will contact you with more details on the hotel and role.