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Operations Manager

Operations Manager

Salary £ 30,000.00

Holiday Inn Doncaster A1(M) J36, Warmsworth, Doncaster, South Yorkshire , DN4 9UX

In this role you will be working for Valor Hospitality Europe which is part of a leading US hotel management company with over 19 properties in the UK operating a number of recognised worldwide brands and exciting expansion plans to add more hotels in the UK and Europe..

Main Duties:

The Operations Manager role involves a wide range of responsibilities including: managing the professional day to day operation of the hotel ensuring customers are delighted with the hotel's service, Company standards are met and delivered consistently with attention to detail and budgeted profitability is achieved.

The Operations Manager has an important role in promoting our purpose, values and behaviours at all times.

The Operations Manager is responsible for leading, coaching and developing the Operational Department Managers and creating a team environment which promotes good Team Member morale, ensuring a high level of commitment and pride in the hotel in order that our teams create a memorable experience for our customers on every occasion.

Key Personal Attributes

To join the Valor team we need individuals who can drive commerciality through caring and pride.

Being personable, reliable, inspirational, driven and enthusiastic by nature.

Key Performance Behavioural Indicators

The key performance behavioural requirements of the Operations Manager role include:

* Providing leadership which utilises the full potential of the team.

* Promoting effective relationships with individuals and other departments.

* Acquiring skills and knowledge relating to the job role.

* Setting measurable performance standards, objectives and goals to be achieved.

* Improving quality and service standards by paying attention to detail.

* Anticipating potential problems and business opportunities within the planning process.

* Demonstrating a systematic approach to organisation and administration.

* Focusing on producing results through encouraging high achievement.

Previous experience

The successful applicant must have previous experience as an Operations Manager within a branded environment, possess financial and commercial awareness, have good knowledge of current legislation including Health and Safety, Food Safety, Liquor Licensing and Employment Law.

The successful applicant must have proven experience in leading, motivating and developing Managers and Team Members.

Benefits Package:

In return we offer a competitive salary and benefits package including contributory pension and private medical insurance.

Hotel Description:

* Valor Hospitality Europe will establish itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

* Please visit to learn more about our existing hotels, other exciting job opportunities and our company.

Apply now for the Operations Manager position and receive a free Customer Service development profile worth £25.