i4 Recruitment
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Surveying Assistant / Project Coordinator

Surveying Assistant / Project Coordinator

Whiteley, Fareham, Hants

Competitive Salary

6 month fixed term contract


£Competitive + contributory pension, healthcare and other excellent benefits you would expect from a global organisation

Our client specialises in the provision of insurance claims management and loss adjusting services.

Surveying Services, as part of Building Consultancy Services, provides expertise to assist in all types of building related insurance claims.

Working alongside the Surveyor, the Surveying Assistant (SA) / Project Coordinator is responsible for ensuring every project is progressed on time.

Whilst they support Surveyors in the field, they also ensure effective communication between clients, customers, suppliers and contractors.
Excellent customer service is key to the success of this role, good organisation skills and communication (both verbal and written) is essential.

This role will predominantly be supporting our Surveyors in the field.

You will ensure that the Surveyor adheres to service standards and ensure that reports are quality checked before uploading and issuing to all stake holders.

The SA`s aim is to drive the surveyor to achieve impressive service standards and high levels of productivity.

Reporting directly to your Team Leader, key tasks include:
- Manage the Surveyors to ensure new work, site visits and Project Plans are always up to date.
- Assess each project and ensure all information is made available to allow the Surveyor to progress the various stages in accordance with service standards.
- Deal with correspondence on a daily basis, this will involve responding to various sources including customers, clients, surveyors and suppliers by telephone or letter, whichever action is most appropriate to progress the project.
- Individual project plans and target dates must be correctly maintained at all times.
- Maintain systems data in accordance with company standards and the Data Protection Act.
- Review outstanding projects in line with service standards on an individual and portfolio basis.

In reviewing a case, all required action to progress the project to the next stage must be taken.
- Work in conjunction with the relevant Surveyors to ensure all service standards are met, and fee production is maintained.

You will be/will have:
- A general knowledge of building terms and methods, and the ability to relay this information to customers.
- Confident working with figures and contractor accounts
- Excellent communication and listening skills
- Previous customer/client handling experience in pressurised environment is essential
- Excellent IT and keyboard skills
- Empathy towards customers
- Able to work on your own initiative
- Highly motivated and ambitious
- Team spirited

The company is committed to Equal Opportunity and Diversity.

They aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.

Closing date: 4th October 2016



  • Rate: Market related
  • Location: Whiteley, Hampshire, England
  • Type: Contract
  • Industry: Construction
  • Recruiter: i4 Recruitment
  • Contact: I4 Jobs
  • Tel: 08452260677
  • Email: to view click here
  • Reference: i4J-CL-3678
  • Posted: 2016-09-21 16:11:44 -

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