NonStop Recruitment

Complaints Specialist - Swiss Pharma - fluent English a MUST

Complaints Specialist - Swiss Pharma & Combinational Devices

I'm looking for a Complaints specialist with 2+ years of experience in the processing of product related customer claims and complaints, and ensuring compliance of all activities to relevant standards.

The position is cross functional requiring strong personal drive to pursue complaints from initial logging and clarification through investigation and resolution, actively developing relationships with internal and external vendors, process improvement, delivering training, monitoring correct CAPA follow up for established root cause, and metric reporting on internal and external stakeholders,

Our client is a well known Pharma company, based in German speaking Switzerland, but with Medical Devices involvement, thus a background could be Pharma, Biotech, or Medical Devices,

Good organisational skills and attention to detail are important traits.

The language is English with German a bonus

For more information on this vacancy, and other Quality roles in the Swiss medical devices sector, please contact the Senior Consultant Andrew Boroky on 0041 43 50 80 816, and email him your resume in WORD format to including Zeugnisse / Employment records and scanned copies of training certifications.

KEY WORDS: Complaints, Vigilance, post market surveillance, trending, Customer Care, Customer service, Quality Assurance, QA, Compliance, Medical Devices, Switzerland, ISO 13485, ISO 9001, ISO 14971, CAPA, Medical Device jobs, nonstop recruitment.

For industry news and new opportunities in QA within the Medical Devices & Diagnostics sectors, please join my Linked group

NonStop is one of the largest and fastest growing specialised life sciences recruitment companies in Europe.

We are proud members of the APSCo life sciences group who ensure we meet the highest quality standards within the recruitment industry.

Our offices are located in the UK, Switzerland and the Czech Republic and we hold labour leasing licences across Europe.

Please visit our website for a full list of the niche markets we cover.

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