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Service Desk Analyst

Service Desk Analyst


An exciting opportunity has arisen for a diligent and client friendly Service Desk Analyst within our busy and well known client!


In this role, you will provide 1st line of support to users over the phone and via email!


If you are ready to work hard and undertake challenging workloads, then look no further! This role can offer you an excellent basic salary (depending on experience) plus company incentives!


Apply now!


As a Successful Service Desk Analyst your duties will include (but are not limited to):



  • Working as service desk analyst

  • Offering 1st line support to the users

  • Resolving hardware/ software related issues by phone or email

  • Escalating the issue to 2nd line if required


The successful Service Desk Analyst will have:



  • Previous work experience

  • Good telephone manner

  • Knowledge of MS Office 07/10, Windows XP/7

  • Understanding of Citrix, Windows Server, Exchange, etc

  • Skills to work strictly according to guidelines

  • Wonderful communication and customer service skills


Your CV and a little about Nationwide Placements (UK) Ltd


Nationwide Placements positively welcomes applications from candidates, no matter what their age, gender, ethnicity, or lifestyle.


We always recommend having your CV professionally prepared, up to date and ready to be put in front of potential employers.

We will keep you updated at all times with the progress of your application whether successful or not.


Your CV and a little about Nationwide Placements (UK) Ltd


Nationwide Placements positively welcomes applications from candidates, no matter what their age, gender, ethnicity, or lifestyle.


We always recommend having your CV professionally prepared, up to date and ready to be put in front of potential employers.

We will keep you updated at all times with the progress of your application whether successful or not.




If you are a business looking to recruit staff like this then we want to hear from you.

Nationwide Placements UK are one of the largest permanent placements solution providers in the UK.