Business Assessor - Highways and Construction
Title: Business Excellence Auditor, Highways and Construction
Location: West Midlands Region
Salary: £45k + Car + Other Benefits
Our client is the business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence.
Over a century since starting up they continue to facilitate business improvement across the globe by helping its clients drive performance, manage risk and grow sustainably through the adoption of international management systems standards.
Within the UK they have over 200 Business Excellence Assessors, or as we call them internally, Client Managers.
The Assessors (Client Managers) cover a variety of specialisms from Aerospace or Medical Devices to Highways and Construction so you'll be part of a diverse team that have a variety of skills and interests.
Assessment Delivery is the largest part of our UK business, and we're looking to grow further therefore creating a number of exciting opportunities for you to join our team as a Business Excellence Assessor.
About the Role:
As they continue to grow, they're always looking for talented, client-focused people who understand the challenges businesses are facing, to join a 250-strong team of Assessors.
You'll visit Clients on an almost daily basis, travelling to their sites and gaining a real understanding of their organisation.
By understanding their business and their challenges you'll be able to help them improve their performance by assessing their organisation or products against our management systems.
A passion for excellent customer service is vital and our engagement survey results tell us that 94% of Assessors (Client Managers) are encouraged to act with the customer in mind.
Their people will tell you that it's a rewarding, challenging job and there's never a dull day - each client is different, so each day and each assessment is different.
To be successful in this role you'll have a passion to improve, taking pride in what you do and having a methodical approach to your work.
You'll have the confidence to communicate with all levels within a business, and discuss how you can help them to improve their organisation.
We help our clients achieve best practice so that means you'll need to have the ability to assimilate, articulate and present information at a high level.
You'll be working constantly with clients so excellent interpersonal skills as well as strong verbal communication and written report writing skills are also essential.
Having the knowledge and experience in your area of expertise is also vital.
You'll have practical experience within Highways and Construction.
Experience of the National Highway Sector Schemes is also highly desirable.
You'll have a comprehensive knowledge of business processes and management systems with knowledge and training in ISO 9001, ISO 14001 and BS OHSAS 18001.
You will have excellent knowledge of at least two of the four national highways sector schemes:
- road surfacing and marking
- fencing, landscaping and vehicle safety restraints
- traffic management
- lighting, electronics and corrosion protection
Of course, as the clients are based in a variety of locations the ability to travel extensively is also a must as travel is an essential part of the role which could include overnight stays.
What they offer:
They'll give you all the training and support you need to build your career with this dynamic and growing organisation.
They offer a highly competitive starting salary and company car.
They are offering 27 days annual leave with the opportunity to increase this to 30 days, company-paid private medical insurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your life-style.
To apply or for more information please call Nick Ford on 01484645269 or email on
Location: Birmingham, Wolverhampton, Walsall, Stoke, Cannock, Coventry, Warwickshire
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