Bar Tender

Bar Person

Salary £NMW/NLW

Holiday Inn Plymouth, Armada Way, Plymouth, Devon, PL1 2HJ

In this role you will be working for Valor Hospitality Europe which is part of a leading US hotel management company with over 19 properties in the UK operating a number of recognised worldwide brands and exciting expansion plans to add more hotels in the UK and Europe..

Main Duties:

The Bar Person role involves a range of duties including preparing and serving drinks, keeping the bar clean, tidy and well stocked, taking and serving food orders as required, cash handling, anticipating and replenishing drinks whilst ensuring our company values are delivered and our guests receive professional attentive service at all times.

Key Personal Attributes

To join the Valor team we need individuals who are caring and take pride in all that they do.

Who are personable, reliable, inspirational, driven and enthusiastic by nature.

Key Performance Behavioural Indicators

The key performance behavioural requirements of the Bar's Person's role include:

* Identifying customer service problems or issues before they arise.

* Displaying a positive, friendly and informal manner with customers.

* Showing a sense of urgency on behalf of customers and actions requests quickly.

* Undertaking work in a well-organised and systematic way.

* Working effectively with colleagues and other departments.

* Striving for excellence by paying attention to important detail.

* Ensuring promises are kept by following through on customer requests.

* Maximising sales opportunities through upselling, cross-selling and achieving add-on sales.

Previous experience

The successful applicant should have experience in a customer facing role preferably in a hospitality in Bar or Food Service, be able to work flexible hours on any day of the week.

Benefits Package:

In return we offer a very competitive salary and excellent benefits package including the opportunity to achieve NVQ/SNVQ qualifications and the use of hotel leisure facilities, uniform and meals on duty.

Hotel Description:

The Holiday Inn Plymouth is located on Plymouth's historic Hoe with panoramic views across Plymouth Sound.

The hotel includes 211 bedrooms, Meeting Centre facilities for up to 425 delegates, Elliott's Restaurant, Lounge Bar and Health and Fitness Club.

* Valor Hospitality Europe will establish itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

* Please visit to learn more about our existing hotels, other exciting job opportunities and our company.

Apply now for the Bar Person position and receive a free Customer Service development profile worth £25.

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