Concept Resourcing

2nd Line Support Analyst - Nottingham

I am currently recruiting for an experienced 2nd line support analyst to join a busy IT service desk in Nottingham for a company that manufacture software solutions for the retail and hospitality industry

The position will involve providing 2nd line support, problem solving and offering advice to their clients

The Suitable Candidate:

  • Will have excellent customer service skills
  • Will have 2nd line support experience
  • Will have a technical background with an understanding of computer technologies
  • Will be happy to work on a rota basis

Shift Patterns:

9 hour shifts between 8am - 8pm typically Monday - Friday (must be prepared to work weekends occasionally)


£20,000 + benefits

To apply please send an updated CV to Hayley.lem

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