Monarch Recruitment Limited

Incident & Operations Analyst

Incident & Operations Analyst - Bedfordshire - Salary: £25000 - £27000

We have an exciting opportunity for an Incident & Operations Analyst to be part of a vibrant and cutting edge company that is going through an exciting period of growth and investment with an excellent record for staff retention.

This position is suited to an Incident & Operations Analyst who is keen to take their career further with a company that is growing rapidly.


- Ensure that SLA's are met and adhered to
- Ensure that data processing is monitored and recorded
- Respond to incidents and ensure corrective procedures are actioned
- Liaise with teams to assess problems & incidents to ensure efficiency
- Ensure the successful delivery of client applications into the live environment

Key Skills:

- Operations support experience
- Problem & Incident analysis
- Understanding of ISO 9001 and auditing
- Familiarity with ITIL environment 

If this sounds like something which you would be interested in then please do get in touch!

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