Parkside Recruitment

Customer Service Executive

Our client is one of the worlds largest brands servicing a wide range of customers, we are currently recruiting for ambitious individuals to join an exciting new academy programme.

Initially you will join the business working within the contact centre, you will be given industry leading training and guidance with a view of moving into other areas of the business within or up to a years time.

Successful candidates who pass through the academy will be considered for other commercial areas such as Marketing, HR, Sales, Finance, Supply Chain and Customer Service.

This is a fantastic opportunity for anyone looking to kick start a career within a commercial environment and where better to do it than working for a hugely successful global brand.

It is essential that candidates have at least some office based customer service experience and are competent throughout MS Office in particular MS Excel.

Key responsibilities within initial Contact Centre role;

  • To provide a fast and efficient telephone response service to all inbound calls.

  • To be responsible for accurately processing all orders received by phone, fax and email in a timely manner.

  • To actively provide support to other Supply Chain departments.

  • To proactively make calls to customers as required.

  • To maximise all sales opportunities by pro-actively offering alternatives and up-selling

Key Requirements to be considered for the Academy programme;

  • Good standard of Education, minimum level is GCSE's in English and Maths.

  • Graduate level candidates highly desired.

  • Previous experience of Customer Service in an office based environment.

  • Good level of MS Office in Particular MS Excel.

  • Ideally some experience with an ERP system such as SAP or Oracle.

  • Must have strong communication skills.

Salary and Benefits;

The role is paying between £20,000-£23,000 per annum, you will receive 25 days holiday throughout the year plus bank holidays and receive fantastic training and career development.

To Apply;

Please apply via the website with your CV or email your CV plus covering letter directly

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.

Parkside Recruitment is an Equal Opportunities Employer.

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