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German B2B Customer Service Agent Luton

Company: Our client is a leading US company with over 25,000 employed globally.

They are now expanding their German support teams in Luton where they have roles for German Customer Service Agents.

Role: The role of German B2B Customer Service Agent is as follows;

-Troubleshoot client queries regarding their products and services in line with the policies and procedures of the company

-Respond to customer calls and emails while supporting clients on a wide range of issues, escalating when necessary

-Answer queries, act quickly and professionally, deliver great service and is flexible in their working manner

Skills: The skills needed in this role are as follows;

-Experience in customer service with a fluency in German and English a necessity

-Interest in the automotive industry is an advantage

-Good phone manner and experience dealing with customers you will need to have good organization and computer skills for this position

Gains: This is an excellent opportunity to work in a major firm, gaining an excellent IT and management experience.

If you feel this is the role for you please do not hesitate to contact our team.

Origin Multilingual

UK +44 (0) 330 335 3840

  • Start: 10/10/2016
  • Duration: n/a
  • Rate: Competitive
  • Location: Luton,England
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: Origin Multilingual
  • Contact: Jade Keegan
  • Tel: 004420 3468 4181
  • Email: to view click here
  • Reference: BH8621(a)
  • Posted: 2016-10-10 15:18:13 -

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