Customer Service Advisor - Inbound
Customer Service Advisor
£15,000 + Performance Bonus
Full Training Provided
Huge list of company benefits!
This contact centre is a great place to work, and being part of the front line team you will be providing help to customers to insure their pride and joy, while sharing in the enthusiasm and passion that comes with owning their own vehicle.
Due to their continued success they are growing the contact centre team in Altrincham; therefore we are looking for customer focused people to join our vibrant and dynamic contact centre.
Your role will be to action customer requests i.e.
Change of address/policy, proof of no claims bonus, renewals etc.
- Providing customers with an exceptional quality of service
- Having a natural ability to effectively build rapport
- Understanding our customers and their passion for biking through excellent questioning skills
- Being a confident communicator
- Meeting and exceeding our customers' expectations
- Having strong objection handling skills
- Demonstrating tenacity and drive to meet and exceed targets on a daily basis
It isn't all down to you though...
we have a range of specialist insurance products on offer which we will guide you through in our exciting 6 week training programme and we will reward your hard work with our fantastic bonus structure where top performers can earn £350+ in bonuses and benefits such as:
- 24 days holiday plus 8 bank holidays (rising with each year's service)
- Contributory pension scheme
- Life cover up to 4 x annual salary
- Childcare vouchers
- Cycle to work scheme
- Recommend a friend scheme
- Subsidised gym membership
- Holiday exchange scheme
- Discounts on insurance products
- Travel season tickets
If you would like to be considered for this position then send in your CV and suitable applicants will be contacted immediately.
- Start: ASAP
- Duration: PERM
- Rate: £16000 per annum + Huge list of benefits
- Location: Altrincham, England
- Type: Permanent
- Industry: Customer_services
- Recruiter: GetRecruited UK Ltd
- Tel: 0845 121 0741 / 0161 850 1091
- Email: to view click here
- Posted: 2016-10-10 17:41:22 -
- View all Jobs from GetRecruited UK Ltd
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