Monarch Recruitment Limited

Customer Support Engineer, Retail £30K - £32K

Customer Support Engineer, Retail, Active Directory, London, £30K - £32K

Customer Support, 2nd Line, Windows 7/8/10, SCCM, Active Directory, Exchange, Server 2008 / 2012, Citrix …

Great opening for a passionate and enthusiastic customer services focused Support Engineer to join a leading luxury retailer based in Central London.

As a customer support engineer you will be focused around service delivery and providing an extremely high level of customer support including VIPs.

The successful customer support engineer / service desk engineer will be supporting over 900 users across 35 different sites and look to take an average of 60 calls across the team of 4 engineers.

Essential Skills:

- Previous experience working with the retail industry
- 2-3 years’ experience within a technical support position
- Excellent service delivery / customer support
- Broad technical skill set – Windows 7/8.10 desktops
- Good knowledge of active directory, Exchange and Office 365 is a bonus!
- Familiar with SCCM and imaging
- Excellent communication

If you pride yourself on providing high levels of customer support and want to work for a company who invests in employees to help further their career this could be a great role for you.

  • Start: ASAP
  • Duration: n/a
  • Rate: £30000 to £32000 Per: annum
  • Location: London,England
  • Type: Permanent
  • Industry: IT
  • Recruiter: Monarch Recruitment Limited
  • Contact: Danielle Keegan
  • Tel: 0203 479 2408
  • Email: to view click here
  • Reference: DK/customersupport
  • Posted: 2016-10-10 18:07:06 -

  • View all Jobs from Monarch Recruitment Limited

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