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Sales Administrator

Sales Administrator

Provide administrative support for sales teams to process all business transactions swiftly and accurately to successful conclusion.

Maintain regular contacts with colleagues, customers, banks, resellers and other 3rd parties in a positive manner to ensure tasks are achieved.

You would be supporting for the Vendor and Direct Sales Team

, Providing sales support duties for our sales team
, Answer incoming calls within 3 rings if possible
, Ensure that checklists are completed
, Check notes and comments on screen for each case
, Produce documentation usually by email
, Liaise with customers/banks in a polite and competent manner
, Provide customers with instructions for completion and return of documents in a clear, uncomplicated and precise manner
, On receipt of customer documentation ensure that the documents have been correctly completed and liaise with the customer and lender to move the matter forward
, Book deals in and out using FILEMAKER
, Ensure that all notes are up to date on the system
, Adhere to any specified time frames for completion of deals etc.
, Provide statistics using Excel for commission lists etc
, General office duties e.g.

shredding, filing, dealing with enquiries
, Reporting to the Office Manager(OM) where there is uncertainty and guidance is required

, Demonstrably very good administration skills
, Proven Attention to detail, numerate and consistently accurate
, Ability to work under pressure and good time management
, Proven excellent telephone communication & ability to empathise and handle customers and colleagues diplomatically to achieve results
, Strong IT Ability in use of MS Office Word, Excel FILEMAKER, CRM Systems or similar
, Ability to work well as a team member across the business and with customers/third parties, always willing to help where able
, Assertiveness - ability to put across one's point of view and deal with difficult situations at work and involving customers/third parties
, Willingness to learn and undergo training if required
, Demonstrable capacity to monitor, coach and mentor colleagues
, Resilient and in possession of good sense of humour!

To discuss this role further please call Stacey on 01279 713900/07470293806 - or alternatively email