Customer Account Manager job, Bangor, North Wales

We are looking for an experienced Customer Account Manager to join a vibrant and expanding business.

This is an excellent opportunity to build and sustain key client relationships as well as maintain and develop accounts through up and cross sales.

Reporting to the Sales Manager, you will be responsible for developing customer accounts both face to face and over the phone, in addition to the following:

  • Build and maintain strong, long-lasting customer relationships
  • Grow and develop accounts whilst maintaining sales margins
  • Gain an understanding of immediate and forecast customer requirements
  • Ensure the timely and successful delivery of solutions
  • Prepare and continually update a key account plan
  • Ownership and preparation of customer proposals and pricing plans
  • Work with internal departments such as Marketing
  • Producing reports for the Sales Manager as required 

The successful Customer Account Manager will have the following skills and experience: 

  • Previous experience in either a customer facing management role, a client relationship role or a sales environment.
  • Proven experience of taking ownership of dedicated accounts, managing accounts effectively and being able to prioritise
  • Excellent written skills with experience of preparing quotations and proposals
  • Good numerical skills for reporting and forecasting
  • Excellent communication and interpersonal skills and the ability to negotiate and influence.
  • A confident manner and the ability to build relationships.
  • To be self-motivated and proactive with excellent organisation and attention to detail.
  • IT literate with the ability to pick up new systems and CRMs

In return, you will be offered the opportunity to join a successful and expanding business, further training and development, contributory pension scheme and competitive base salary.

Thank you for viewing this Customer Account Manager job, to apply for further details, contact Supertemps, the leading Recruitment Agency in North Wales.

  • Start: 12 October 2016
  • Rate: Dependent on experience
  • Location: Colwyn Bay, Conwy, Wales
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: Supertemps Limited
  • Contact: Sian Williams
  • Tel: 01248 671477
  • Email: to view click here
  • Reference: 3805
  • Posted: 2016-10-12 12:47:01 -

  • View all Jobs from Supertemps Limited

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