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Room Attendant

Room Attendant full or part time hours available



Holiday Inn Solihull, 61 Homer Road, Solihull, West Midlands, B91 3QD



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*The Holiday Inn Solihull is currently undergoing an exciting refurbishment of 120 bedrooms and will be re-branded to Crowne Plaza towards the end of the year

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In this role you will be working for Valor Hospitality Europe which is part of a leading US hotel management company with over 19 properties in the UK operating a number of recognised worldwide brands and exciting expansion plans to add more hotels in the UK and Europe..

Main Duties:

The Room Attendant role involves a range of duties, including: ensuring hotel bedrooms and other allocated areas are cleaned and maintained to a high standard every day.

Responsible for routine and periodic cleaning, as well as reporting wear and tear you will ensure areas are presented to the standard required so that all of our guests are delighted with their rooms.

Key Personal Attributes

To join the Valor team we need individuals who are caring and take pride in all that they do.

Who are personable, reliable, inspirational, driven and enthusiastic by nature.

Key Performance Behavioural Indicators

The key performance behavioural requirements of the Room Attendant role include:



* Identifying service problems or issues before they arise.


* Displaying a positive, friendly and informal manner with others.


* Showing a sense of urgency on behalf of others and actions requests quickly.


* Undertaking work in a well-organised and systematic way.


* Working effectively with colleagues and other departments.


* Striving for excellence by paying attention to important detail.


* Ensuring promises are kept by following through on requests.



Previous experience

The successful applicant must have previous experience in customer service preferably in a hospitality related role able to work flexible hours, on any day of the week.

Benefits Package:

In return we offer a very competitive salary and excellent benefits package including the opportunity to achieve NVQ/SNVQ qualifications and the use of hotel leisure facilities, uniform and meals on duty.

Hotel Description:



* Valor Hospitality Europe will establish itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.


* Please visit http://www.valorhospitalityeuropejobs.com to learn more about our existing hotels, other exciting job opportunities and our company.



Apply now for the Room Attendant position and receive a free Customer Service development profile worth £25.