Perfect Placement UK Ltd

Automotive Service Advisor

Automotive, Motor Trade Job: Vehicle Service Advisor required in Swansea.

Salary: Up to £19,164 Basic, OTE £25,000 Per Annum
Term: Full Time, Permanent

Automotive Jobs / Motor Trade Vacancies: Service Advisor for Prestige Franchise Approved Car Dealership - Swansea

A rare and not-to-miss opportunity has arisen for an experienced and professional Customer Service Advisor for our client's Prestige Franchise Service Department in Swansea!


In the role of a Service Advisor you will work along with several other Service Advisors and be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle.

Service Advisors greet customers in to the Service Department, extensively liaise with the workshop to chase work in progress, and keep customers informed of progress.


The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction.

Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems (Kerridge/ADP preferable) would be of high priority.

You would be a valued member of a very experienced Service Department, responsible for booking work in and over-seeing vehicle repairs/servicing through the workshop, while maintaining regular customer contact to update and book future work.

Liaising with manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is not essential.

Previous or present experience working as a Service Advisor is essential at this stage.


For your hard work Our Client is offering a basic salary of up to £19,164 per annum (negotiable pending experience) alongside an incentives uncapped bonus scheme that can add up to £2,400-6,000 annually to your basic salary.

Our Client also offers 22 days holiday plus the bank holidays, overtime subject to availability at an enhanced rate of time and a half, a pension scheme, full in-house/manufacturer training, and fantastic career prospects with a highly regarded brand and business in the area.

You are required to work a 40 hour week on a shift pattern between the hours of 7:00am-7:00pm Monday to Saturday The shift pattern is set up that two in three weeks you will work four 10 hour days and one in three weeks you will work five 8 hour days.

Occasional Saturdays will be rota'd in however you shall receive days off in the week to compensate for this.

To apply please send your CV to Josh Buck quoting J62884, Service Advisor, Swansea.

Please remember to add your home phone number, mobile number, email address and full address to your CV.

If this information is missing it slows down our process and may result in us not being able to contact you.

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