Revenues Officer/ Council Tax Officer, Southend on Sea

Revenues Officer/ Council Tax Officer, Southend on Sea.

This is a full time position working 37 hours per week Monday to Friday.

We are looking for an experienced Council Tax Officer who specialises in Recovery Work.

It is essential that you have a working knowledge of Northgate and Civica software applications.

Your main duties will include the following :-

,To deal with the day-to-day administration, billing, collection and recovery of local taxation, housing benefit overpayments and miscellaneous income owed
,To seek the most efficient collection routes
,To be responsible for the accurate establishment of Council Tax and NDR liability and maintenance of Revenues databases.

,To take responsibility for following legislation and best practice
,To assist in preparation of and attend all Courts having jurisdiction for the collection and administration of Local Taxation and miscellaneous income.
,Be responsible for meeting individual and team targets
,Respond to, take action and provide expert technical advice on customers' enquiries, information and applications by telephone, written correspondence, or face-to-face, accurately maintaining customer accounts.

,Make all necessary investigations including requesting further information from the customer, other internal and external departments
,Identify and take proactive action on Council Tax cases where there is a potential entitlement to discounts, exemptions or any other liability reductions.
,Maximise debt recovery by identifying and taking the appropriate recovery action on debtors' accounts, in line with working procedures and council policies

Why work with Service Care Solutions? -

,A specialist, dedicated Social Housing consultant offering single point of contact
,Excellent referral bonuses
,An extensive AND exclusive range of Social Housing vacancies across the UK
,Provider of Housing staff to over 200 local authorities and 100 Housing Associations.

,Payroll service twice a week
,Ltd Co and PAYE payment options available
,Frequent notifications for upcoming opportunities via text and email
,Loyalty schemes / bonuses
,DBS disclosures provided via fast track online services free of charge.

If you are interested in this position and would like more information please contact Sam on 01772 208 966 or email

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