F&B Operations Manager

Our client is a leader in luxurious hospitality industry in Malta.

They are currently looking for a F&B Operations Manager to join their growing team and be a part of the new image of the company.

The candidate will directly report to the General Manager.

Key Responsibilities

• Managing service aspects in all food and beverage assigned areas and events, acknowledging, greeting and thanking all members and guests

• Managing dining rooms, and outside catering venues to ensure a correct room preparation

• Ensuring that all service staff are in proper uniform and adhere to the company’s and outside catering appearance standards

• Hiring, managing and training staff in all technical and non-technical aspects of their role

• Evaluating and supervising performance as well as carrying out disciplinary action as needed, in accordance with the company’s and outside catering’s policies and applicable laws

• Being responsible for employee relation issues and reviews incidents with Human Resource Manager

• Conducting monthly beverage inventories and quarterly china, glass and silverware inventories 

• Controlling costs of all food and beverage outlets by assisting management in purchasing, maintaining effective profit and loss controls and monitoring labour costs

• Maximising food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events and by training staff on ‘up-selling’ 

• Training staff in and adhering to all safety, sanitation, food preparation, food storage and alcohol beverage control policies 

• Maintaining guest satisfaction by handing inquiries, concerns or comments and providing solutions as well as developing new concepts to ensure customer satisfaction

• Ensuring a pleasant dining experience in all outlets by collaborating with Executive Chef in the creation of menus and menu pricing as requested

Requirements

• Minimum 2-3 years’ experience in a similar position within a hospitality industry

• Ideally hold a formal qualification from ITS

• Good communication and writing skills

• Excellent organisational and planning skills

• Good leadership and interpersonal skills

Interested candidates are kindly requested to send an updated version of their CV in MS Word format (your name in the filename) to David at careers@quadconsultancy.com.

Should you require further information, please, call on +356 2099 4444.