Spanish Speaking Sales and Customer Support

Our client is an established financial institution, with headquarters in Malta, and operating across Europe.

 They are currently looking to employ a Spanish Speaking Sales and Customer Support Representative to join their multinational team based at the company’s head office in Malta.

The successful candidate will be required to work on a full-time basis with different day shifts.

Key Responsibilities

• Taking the responsibility of customer onboarding and document verification and handle sales of the banks' products and services

• Customer onboarding and verification of documents as per the Bank’s Policies and Operational Procedures

• Responding to any customer queries via email, SMS and phone

• Collaborating with other Bank departments, especially Payments and Collections, in order to ensure transparent and efficient interaction

• Seeking new sales by executing appointed strategies and instructions

• Adhering to the team’s sales targets and deadlines

• Ensuring the adherence to the Bank’s Code of Ethics and related policies

Requirements

• Excellent command of English and Spanish languages

• Good educational background

• Experience in customer onboarding and documentation verification processes

• Well-developed communication skills with a results-driven approach

• Ability to work independently 

• Sound knowledge of Microsoft Office tools, especially MS Excel

Interested candidates are kindly requested to send an updated version of their CV in MS Word format (your name in the file name) to Antoaneta at careers@quadconsultancy.com.

Should you require further information, please, call on +356 2099 4444.