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Customer Service Advisor

Customer Service Advisor

Salary: £16,000 per annum (increasing to £18k within 18 months)

Location: Bournemouth, Dorset

Our client is one of the largest personal lines intermediaries in the UK.

They are currently looking for friendly and professional Customer Service Advisors to join their successful team in Bournemouth.

As a Customer Service Advisor, you will take calls from our existing customers and do everything to make sure they have the best experience with our client.

You will have a natural flair for asking the right questions and knowing how to identify what's important to the customers.

To be successful in the role as Customer Service Advisor, you will need:

  • Cares about each customer and understands what they need to make them happy.

  • Patience is key to listening to their needs and coming up with the right solution or guidance.

  • Background in providing excellent customer service.

  • Confidence to build excellent rapport with customers.

Our clients training team have won many awards and they will dedicate 4 weeks training to give you everything you need to impress your customers and achieve your targets.

In return for your hard work, our client offers amazing benefits to suit you, some of these include:

  • Double your Company Pension so you pay 3% of your salary and we pay 6%

  • Buy extra holiday

  • Discounter car lease scheme

  • Discounted bus fares

  • Wellbeing and social activities such as getting a massage at your desk, golf & football tournaments, yoga, reflexology and pilates

  • Flexibility of swapping shifts with your team mates to suit your lifestyle

  • An intranet on your desktop with access to online discounts with major retailers, gyms and restaurants

So if you are looking to work for a company who treat you really well and providing excellent customer service is the heart of everything you do, then apply today.

(Due to the very high volumes of applications we are currently receiving, with regret we are only able to contact candidates who are successful in progressing to the next stage.

If you have not been contacted within 10 working days of your application, then please presume that you have not been successful on this occasion.)