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Lead Software Tester / QA Manager

Lead Software Tester / QA Manager
Location: Cheshire
Salary: £35,000 - £45,000 dependant on experience


Company Background
Come join a growing, dynamic and innovative team that has established itself as a market leader in live customer engagement solutions.

The company provides real-time customer engagement software to help large and small companies improve their customer acquisition, customer satisfaction and overall customer experience for clients like Samsung, Mattress Firm, Time Warner Cable, Vodafone, Jaguar Land Rover, and Ford Motor Company.

With a combination of adaptive software, great people and proven implementation methodology, the company partners with its clients to build global capabilities that integrate workflows and web and mobile collaborations across the customer lifecycle.


Job Description
We are seeking an experienced software tester to head-up testing within a growing A+ global engineering team.

You will be required to direct testing for our roadmap and sustaining teams to ensure our product remains high quality and scalable as our customer base continues to expand.


Our engineers work in small teams and influence the direction of our products.

In this role, you will focus on testing the product over major and minor releases throughout the year.

This will require working closely with external and internal stakeholders in an organized fashion.

You will be working with the overall engineering team in an Agile fashion on a day to day basis.


Main Responsibilities
, Working with software team to identify and scope business requirements
, Performing analysis of software and systems
, Assisting the PM and TA in the creation of User Acceptance Criteria
, Creating test plans and maintaining test cases
, Conducting automated and manual tests (performance, functional, scalability) within different environments, including web and mobile
, Writing bug reports, helping to reproduce and triaging with product management
, Regression, performance and stress testing
, Escape analysis to constantly to measure QA effectiveness and improve testing across the board each release


Skills required
, A good understanding of Agile software development processes (TDD, Continuous Integration, Automated Testing)
, Experience of writing UAC and test cases
, Experience of using Jira for managing test processes
, Good writing and communication skills
, The ability to work in a team and as an individual
, The ability to work under pressure and to tight deadlines
, Experience with different automation tools for testing desktop, web and mobile applications would be a distinct advantage.


, Experience working with distributed teams across the world would be a huge plus
, Experience as project manager or scrum master would be an advantage


As a QA Leader, you'll be working on some of the most popular retail sites on the planet, attracting millions of visitors each month - this is definitely an experience that you'll want to get on your CV!


Simply click 'Apply' to continue your application.