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Senior Technician - Audio Visual

PSAV is a top international provider of professional event technology services, and stands on a 75-year record of success and growth.

We strive to deliver flawless execution with a hospitality approach, for all event technology services.

Our mission is to turn ordinary meetings into extraordinary events.

Senior Technician Position Overview

Key Job Responsibilities

Equipment Operation

Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment as listed in the technical qualifications section.

Customer Service

Provides excellent service and strives to exceed the expectations and needs of internal and external customers.

Maintains a positive relationship with all clients through effective communication.

Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.

Monitors events and checks in on customers throughout the events' duration.

Understands and fosters the hotel/client relationship.

Training/Staff Development

Assists in training technicians on all floor activities and on hotel and PSAV service expectations.

Serves as a mentor for new hires.

Models and reinforces a positive working environment centered around company values.

Operations Management

Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment.

Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling.

Ensures the equipment sheets are updated and properly completed.

Works with team to establish coordinated communications for the management of events.

Attends BEO meetings as needed.

Equipment Maintenance

Performs preventative maintenance on equipment to keep it presentable and in good working condition.

Leads the team in proper security, storage, transportation, and maintenance of equipment.

inventory count processes as requested.

Participates in physical inventory count processes as requested.

Required Skills:

  • High School Diploma is required.

    Bachelor's degree is preferred.

  • Demonstrated ability to lead without authority.

  • 4+ years of customer service or hospitality experience is preferred.

  • 4+ year of audio visual experience is preferred.

    Knowledge of technical theory.

  • Advanced problem solving skills.

  • Experience leading workflow and team members.

  • A valid driver's license and clean driving record is required for team members in positions that may operate Company vehicles.

Required Experience:






House Sound

Wireless Microphones


Power Speakers

Digital Audio


Press Box

Push to Talk Systems

Large Venue/Concert Sound Reinforcement Systems

4 -24 Channel Mixers

Audio Processing - EQ, Compression

Signal Flow

Value Lines & Meeting

Room LCD

Digital video playback/record systems

Switching Systems

Set up broadcast cameras

Event Projectors

Signal Flow

Up lighting GELS/GOBOS Podium Lighting Kits Basic Focus

Basic Dimming and


Follow Spot Operator

Basic Electrical and

Power Distribution

Hang & Focus Truss


Special Lighting (LEDs, Balloon Lights)

Signal Flow

Display Interface USB Switching Loading Apps/Drives Basic MS Office


IP Addressing knowledge

IP Address Set Up in Windows

OS/Network Printers

Knowledge of DHCP/Static


Switches/Hubs/WAPS Basic Networking Skills:

Printers, HSIA (Routers),

Wireless Networking/ Troubleshooting

Bandwidth knowledge and limitations

Ultimate Stands

Ground Supported Equipment (Standing Truss Sections)

Banners and Signs Genie Lift Certification Uses of airwall


Dead hang points

(Non-Truss Motor)

Ground Rigger (in two- man job)

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