Customer Service Adviser (Complaints)
We currently have a brilliant opportunity for a Customer Service Adviser to join an established training provider.
Do you enjoy delivering excellent customer service? Do you naturally go above and beyond to help resolve customer enquires? If so, this role is for you.
,Provide first class customer service
,Deal with customer complaints confidently
,To escalate customer cases where necessary
,Maintaining customer records accurately
,Strong organisational and diary skills to monitor the progress of cases
,Identify actions to address the cause of complaints
,Demonstrate great team work and a flexible approach
A suitable candidate will have previous Customer Service experience, confident with resolving customer complaints, fast thinking and able to come up with solutions quickly.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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