Perfect Placement UK Ltd

Automotive Service Advisor

Automotive, Motor Trade Job: Automotive Service Advisor Required in Treforest.


Salary: Up to £18,000 Basic Per Annum, OTE £22,000 Per Annum
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies: Automotive Service Advisor for Franchise Approved Car Dealership - Treforest


A not-to-miss opportunity has arisen for an experienced and professional Service Advisor for our client, an established franchise approved car dealership in the Treforest region!


JOB SPECIFICATION:


In the role of a Service Advisor you will work alongside a team of three Service Advisors and a workshop team and shall be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle.

As a Service Advisor, you will greet customers in to the Service Department, accurately invoice the work carried out, take payment for it, extensively liaise with the workshop team to chase work in progress, keep customers informed of progress, and carry out upselling as and when possible.


CANDIDATE SPECIFICATION:


The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction.

Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems (Pinewood Pinnacle preferable) would be of high priority.

Liaising with manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is not essential.

At least one to two years' experience as a Service Advisor within an automotive franchise dealership environment and a UK driving license with minimal points is essential.


PACKAGE DETAILS:


For your hard work, our client is offering…


, Starting basic salary of up to £18,000 per annum pending experience.
, Uncapped on target earnings of £22,000 per annum.
, 22 days holiday plus bank holidays.
, Full in house and manufacturer approved training.
, Company pension scheme.
, Fantastic career development prospects with an industry leading brand and long-established business.


The hours worked are Monday to Friday 8.00am-5.30pm with Saturdays 8.30am-12.30pm (1 in 2 Saturdays required).


To apply please send your CV to Josh Buck quoting J71501, Service Advisor, Treforest.



Please remember to add your home phone number, mobile number, email address and full address to your CV.

If this information is missing it slows down our process and may result in us not being able to contact you.



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