Perfect Placement UK Ltd
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Automotive Contact Centre Advisor

Automotive, Motor Trade Job: Automotive Contact Centre Advisor Required in Maidenhead.

Salary: Up to £18,000 Basic, OTE £20,000 Per Annum
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies: Experienced Contact Centre Advisor Required for Automotive Call Centre - Maidenhead

Contact Centre Advisor wanted in Maidenhead for Automotive Car Dealership!

Our Client, a well-established reputable Automotive Dealer group throughout the U.K, are looking for a professional and well-mannered Contact Centre Advisor for their call centre.

Located in Maidenhead, the ideal candidate will live within the local area or within a sensible commute of Berkshire.

Some of your objectives in the role will follow:

, To answer all INCOMING calls to the Booking Centre
, To make 1st wave OUTGOING polk phone calls as set on a weekly basis
, To make 2nd wave OUTGOING polk phone calls as set on a weekly basis
, To make health check calls as set on a weekly basis
, To make service/repair/mot bookings for all centres
, To create jobs (wips) for all bookings
, To ensure all customer info is checked & captured at time of booking (including email address)
, Ensure all customer records are checked and updated on each contact
, To record any relevant conversations with the customers in the relevant notes section
, To Identify key opportunities internally and externally
, To work closely with all service departments
, To follow up customer calls where necessary
, To hit set targets as agreed

Our Client is looking for some previous experience within a telephone based environment, and require some essential skills:

, Articulate and good telephone manner
, Outstanding verbal and written communication skills
, Excellent interpersonal and organisational skills
, Creative, practical and able to work effectively under pressure and to tight deadlines
, Ability to work independently and as part of a team
, A keen eye for attention to detail
, Current driving licence
, High level of computer literacy including word processing, spreadsheets, databases, email & internet

The successful candidate will be rewarded with a fantastic £18k salary, a friendly working environment, with a little bit of bonus added.

If you or anyone you know might be interested in the above then please contact Ben Loft at Perfect Placement Automotive Recruitment.

To apply please send your CV to Ben Loft quoting J73157, Contact Centre Advisor, Maidenhead.

Please remember to add your home phone number, mobile number, email address and full address to your CV.

If this information is missing it slows down our process and may result in us not being able to contact you.

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