Senior Dynamics CRM Consultant - Dudley
My client, a local authority, is currently seeking a senior dynamics CRM consultant to work in Dudley.
This is a senior, “hands-on” post, demanding ownership, accountability and the ability to manage project deliverables to time and budget.
The ideal candidate will have excellent interpersonal, analysis and communication skills, backed up with substantial knowledge of Dynamics CRM, best practice and optimal deployment approaches.
A proven experience of delivering successful projects in the region of 50 - 800 days, based on Microsoft Dynamics CRM and ADX customer portals, is also a requirement.
Part of the role will be to lead the design process for clients, so understanding Dynamics CRM and associated products and technologies would be a distinct advantage.
, Give support to the agile team and project manager, including:
, Project planning
, Resource planning and management
, Managing client project-related issues
, Status reporting
, Change control
, Internal RAG reporting
, Work with clients to analyse, define and specify CRM requirements
, Architect effective solutions, based on Dynamics CRM and ADX portals
, Act as expert reference for other agile team members on Dynamics CRM and ADX portal technologies
, The production of high-quality documentation for assigned projects
, Implement and configure CRM according to business needs
, Estimate for delivering such solutions
Knowledge, Skills and Experience
, Experience of designing effective business solutions based on Microsoft Dynamics CRM and ADX customer portals
, The applicant must have commercial experience working as a consultant with CRM technologies and in a customer-supplier environment.
Preference will be given to candidates with a strong track-record in Dynamics CRM solutions
, Ability to create detailed design documents
, Experience of working successfully to deadlines
, Highly competent in the preparation of business communications, including specifications, emails, quotations, proposals and reports
, Appreciation of business forces, deadlines and client requirements
, Proven experience with business information systems integration or custom business application design and development in a professional technology consulting, corporate MIS or software development environment
, A working knowledge of the following technologies will be highly desirable:
, Microsoft SQL Server Database, Analysis, Integration and Reporting Services
, ASP .NET and client web development (XML, XSL, ASP .NET, AJAX, HTML, Java Script)
, Microsoft Enterprise Content Management and Collaboration technologies (SharePoint Portal Server / Windows SharePoint Services, Content Management Server)
, Degree, preferably in an IT related subject, or equivalent relevant experience.
If you are interested in this role, please contact Andy at Service Care Solutions on 01772 208958 or email email@example.com
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