Unified Communications Applications Engineer
We are seeking to recruit experienced engineers with a Microsoft background to support Unified Communications including Lync 2013, Exchange and Sharepoint.
Working from prestigious offices in Central London you will be responsible for
, The integration of services and solutions to existing and new customers;
, Supporting customers' Unified Communication solutions, liaising with vendors and internal teams, and following all appropriate company processes to ensure that the highest levels of service is delivered;
, End-to-end deployment of standard solutions from the company's portfolio, for new customers;
, Promoting the sharing of knowledge about UC solutions, with customers and colleagues using the correct company knowledge management systems where appropriate;
, Supporting the design and deployment of non-standard solutions from the company's portfolio, and contributing to the design and documentation of those solutions
Duties will include but not be limited to:
Proactive support on the following - but not exclusive:
, Unified Communications: Lync 2010/2013, Exchange 2010/2013, Sharepoint 2010/2013
, Microsoft: Active Directory Administration, Certification, Group Policy, Microsoft Server 2008/2012, Windows 7/8, SharePoint, Virtualisation technologies, SQL
, Telephony: Voice configuration of Lync server and integration of Lync to the company's voice networks
, Security: Network and Application Security, Firewall technologies, SPAM, Anti Virus, SMTP Security
, Networking: TCP / IP / DNS / DHCP / SIP / TLS, Virtual Private Networks VPN
, Identify Lync and other Microsoft application issues, resolving where possible or escalating; create and maintain documentation of the root cause of a problem in the Lync environment using company knowledge management systems where appropriate
, Perform afterhours and/or weekend maintenance activities as scheduled; conducting system tests after applying patches, software installs, upgrades or hardware installs or upgrades.
, Participate in defined team projects and activities, carrying out complex delivery and configuration activities, and resolving problems without direct guidance from a manager where necessary.
Maintain performance levels which meets or exceeds standards as defined in the performance metrics.
, Maintain and perform periodic testing of disaster recovery procedures for the Microsoft and associated application stack including newer software versions to be supported as they become available
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
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